Flat tire on I-285, a battery that quit in the July heat, or keys locked in the car at a Savannah lot? Request towing or roadside help from your phone. You see the quote before anyone is dispatched, then follow your operator to your location.
Who We Are
Georgia's interstates do two different jobs. Around Atlanta, I-285, the Downtown Connector and GA-400 carry stop-and-go commuter traffic, where one stalled car can block a lane in seconds. Beyond the Perimeter, I-75, I-85, I-16 and I-95 run long stretches between exits, carrying Florida-bound travelers, freight from the coast and drivers far from their own mechanic.
Tow-Tow is a booking platform, not a single tow yard. Tell us where you are and what happened, and we connect you with an available operator in our partner network who has the right equipment. You see the price first, then track the operator on the way.
From a Midtown parking deck to a quiet stretch of I-16, the request takes the same few taps.
Request help from your phone
What We Offer
Choose the problem you have right now. If you can't tell what's wrong, request a tow and the operator will take a look when they arrive.
Engine trouble on I-75, or a car that won't restart after it stalls? Request a flatbed or wheel-lift tow to your home, your mechanic or a dealer. Share your vehicle type so the operator brings the right truck, whether you drive a low-clearance sedan, an AWD SUV or a pickup.
Hot pavement, interstate debris and city potholes all take a toll on tires. An operator comes to you and fits your spare so you can reach a tire shop. No usable spare? Switch the request to a tow instead of waiting twice.
Long, hot Georgia summers are hard on car batteries, and a tired one can quit without warning. Request a jump-start in a driveway, a work lot or a parking deck. If the battery won't hold a charge, book a tow to a shop from the same app.
Keys locked inside at a game-day lot, a beach parking area or a gas station off I-95? An operator works to get you back in without forcing the door. Keep your ID handy, since operators may ask for proof the vehicle is yours.
Rural stretches of I-16 and South Georgia's I-75 can run longer between stations than the gauge suggests. Request enough fuel to reach the next station, brought to where you stopped. Confirm your fuel type when you book.
After a minor crash, Georgia law expects drivers to move a drivable car out of travel lanes. If yours can't be driven, request an accident pickup and an operator will move it from the scene to a body shop or home. Call 911 first if anyone is hurt.
Also available: recovery when you're stuck in mud or a ditch, and junk car removal.
Simple Process
Here's what happens after you tap Request.
Why Tow-Tow
No joining fee or annual plan. That helps when your insurance doesn't include roadside coverage, you're in a rental or borrowed car, or you're passing through Georgia on the way to Florida.
Your quote appears before an operator heads your way. You approve the number first, so there's no surprise at drop-off.
Use the app, the online form or the phone. On a busy shoulder, the app lets you share an exact pin instead of trying to describe an interchange.
Tell us if you drive a sedan, AWD SUV, pickup or motorcycle. Your request goes to operators with suitable equipment, such as a flatbed for all-wheel-drive and low-clearance cars.
Operators in the Tow-Tow network pass background, licensing and equipment checks before they take jobs, so the person who pulls up behind you has been checked.
Live location and arrival updates let you stay in your car with your seatbelt on, instead of standing near Perimeter traffic watching for a truck.
Coverage
You can submit a request from anywhere in Georgia: inside the Perimeter, in the northern suburbs, on the coast or on a two-lane road in South Georgia. Whether an operator can reach you depends on who is available nearby at that moment. The quickest way to check is to enter your location in the request form.
Roads where Georgia drivers often need help
Service availability may vary by location, time, traffic, weather and nearby operator availability.
Tow operator in Georgia? Join the Tow-Tow network
Georgia Driving Guide
A breakdown at interstate speed is different from one in a parking lot. These steps keep you safer while help is on the way.
Georgia law requires drivers in a crash with no serious injuries to move drivable vehicles out of the travel lanes, onto the shoulder, emergency lane or median. Swap license, insurance and tag details there, not in the lane. Police should be called if anyone is hurt or the damage looks like $500 or more. If your car can't move, stay inside with hazards on and request a tow.
Atlanta drivers describe I-285 by loop: the inner loop runs clockwise and the outer loop runs counterclockwise. If you break down on the Perimeter, tell us which loop you're on, your direction, the nearest exit and the last interchange you passed, such as GA-400 or I-20. Dropping a pin in the Tow-Tow app is the quickest way to share all of it.
Georgia drivers must move over a lane, or slow below the speed limit and be ready to stop, for stopped emergency, utility, sanitation, towing and highway maintenance vehicles with flashing lights. A stalled car with its hazards on isn't on that list, so keep well away from passing traffic until help arrives.
When a coastal evacuation is ordered, I-16 can run one way, with every lane heading west from Savannah to Dublin. Don't drive on the shoulders; they're kept clear for emergency vehicles. Fill the tank and check your tires before you leave. If your car breaks down on the way, pull as far off the road as you can, stay inside with hazards on and request help in the Tow-Tow app. Expect longer waits while traffic is heavy.
Common Questions
Tap Request Roadside Assistance on this page, open the Tow-Tow app or call (248) 835-7310. Choose the service you need, share your location (on an interstate, add the nearest exit or mile marker and your direction) and enter your vehicle details. You'll see a quote before anyone is dispatched, then you can track your operator to you.
You can submit a request at any hour, including nights, weekends and holidays. Whether an operator can take the job depends on who is available near you at that moment. Rural areas, severe storms and coastal evacuations can mean fewer operators nearby and longer waits.
Arrival times vary with your location, traffic, weather, demand and how many operators are nearby. Rush hour on I-285 or a summer thunderstorm can add time, and rural stretches can take longer to reach. You'll see an estimated arrival before you approve, and the operator's live location once they're on the way.
The price depends on the service, your vehicle, the time of day and, for tows, the distance to your destination. You see the full quote before an operator is dispatched, and there's no membership or annual fee. If the price doesn't work for you, you don't have to approve it.
On an interstate, GDOT's free patrols (HERO in metro Atlanta, CHAMP elsewhere) can help with a flat, a jump or a little fuel; dial 511. Their main job is clearing crashes, so they may be busy. If your car needs a tow to a shop, or you're off the interstate, request Tow-Tow. If anyone is hurt or you're stuck in a lane, call 911 first.
Still have a question? Contact Tow-Tow
Tell us where you are and what happened. You'll see a quote before anyone is dispatched, then track your operator to your location, whether you're on the Perimeter at rush hour or a quiet stretch of I-16.
In danger or blocking traffic? Call 911 first.
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