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Roadside Assistance · Illinois

24/7 Roadside Assistance in Illinois

Dead battery after a subzero night, a flat on I-55, keys locked in the car, or stuck in a snowy ditch off a rural road. Request help through Tow-Tow and we match you with an available local operator. You see the price before anyone is dispatched.

Dead battery, flat tire, lockout, empty tank or stuck in snow? Request help and see your price before anyone is dispatched, day or night.

Price shown before dispatch · No membership required

24/7, every dayNights, weekends and holidays
Quote before dispatchYou approve the price first
No membershipPay per job, no annual fee
App, web or phoneBook whichever way is fastest

Roadside Help Built for Illinois Roads and Winters

Illinois sits at the center of the country's highway network, with more interstate miles than all but two states. That means a wide range of breakdowns: a stall in rush-hour traffic on a Chicago expressway, a blown tire on a long rural stretch of I-57, or a car that won't turn over after a January cold snap.

Tow-Tow gives Illinois drivers one place to request help for all of it. Tell us where you are and what happened, and we match you with an independent towing or roadside operator near you. You see the quote before anyone is dispatched, then follow your operator's arrival in the app.

Tow-Tow is based in Detroit and serves Illinois through a network of vetted partner operators. There's no Illinois office to visit. The help comes to you.

Roadside technician jump-starting a car in a snowy driveway Request. Approve. Get moving.
24/7/365
Requests taken nights, weekends and holidays, including the coldest week of January.
Quote first
You approve the price before an operator is dispatched.
No membership
Pay for the job you need. No annual plan or sign-up fee.
Live tracking
Follow your operator's location and estimated arrival in the app.

Roadside Services We Offer

Six of the most common reasons Illinois drivers need help. Services depend on the operators near you, and the request form shows what can be dispatched to your location.

Towing and Accident Recovery

When the car won't move, whether it's engine failure, a dead transmission or damage after a collision, we match you with a flatbed or wheel-lift operator suited to your vehicle. You choose the destination: your mechanic, a dealer or home. Long-distance tows, within Illinois or out of state, are quoted up front too.

Request a Tow →

Battery Boost

Illinois winters are hard on batteries. A car that started fine yesterday can click and die after a subzero night. An operator comes to your driveway, work lot or roadside spot to jump-start it, so you can drive to a shop or carry on with your day.

Get a Jump-Start →

Flat Tire Change

Spring potholes, debris on the interstate, a slow leak that finally gave out. An operator mounts your spare where you're stopped. No usable spare? Book a tow to a tire shop instead. The form asks whether you're on a highway so the right crew is sent.

Get a Tire Change →

Stuck in Snow or Mud

Slid into a snowbank, a ditch or a soft shoulder on a farm road? A winch-out pulls your vehicle back onto solid ground without towing it away. If nothing is damaged, you drive off. It's a common call after a heavy Illinois snowfall or a soaking spring rain.

Get Winched Out →

Vehicle Lockout

Keys locked inside at a train-station lot, a gas station or your own driveway. A technician opens the door with lockout tools instead of breaking glass. Have your ID handy, since operators may ask you to confirm the vehicle is yours.

Get Unlocked →

Fuel Delivery

Ran dry between exits on a long rural stretch, or misjudged the gauge in stop-and-go traffic. An operator brings enough fuel to get you to the nearest gas station. Add your fuel type in the notes when you book.

Get Fuel Delivered →

How Tow-Tow Works

Four steps from your first tap to getting back on the road.

01

Request help

Open the Tow-Tow app, use the request form, or call (248) 835-7310. Pick the service you need and enter your ZIP code and pickup point. For a tow, add where the vehicle should go.

02

Tell us where you're stopped

Add your vehicle, license plate and anything the operator should know: the highway and direction you were heading, the nearest exit or mile marker, and whether you're on the shoulder or in a parking lot.

03

Approve your quote

You see the price and an estimated arrival time before anyone is sent. Nothing is dispatched until you approve it.

04

Help arrives

Track your operator in the app. They jump-start, change, unlock, refuel or winch on the spot, or load your vehicle for the tow you booked.

Why Request Help Through Tow-Tow

The price comes first

You see the quote and approve it before an operator is dispatched. Time of day or distance can affect the price, but it's built into the number you approve, not added when your car is dropped off.

Requests around the clock

A breakdown on I-80 at 3 a.m. and a lockout on Christmas morning go through the same request process as a Tuesday afternoon. Operator availability varies by area, and the form shows what can be dispatched to you.

No membership needed

There's no annual plan, sign-up fee or waiting period. Request help when you need it and pay for that job. Useful if you're driving through from out of state or don't carry roadside coverage on your policy.

Vetted operators

Partner operators pass Tow-Tow's background check, licensing verification and equipment inspection before joining the network, so the person who shows up has been checked before your call.

The right truck for your vehicle

A flatbed for AWD, luxury and low-clearance vehicles. A wheel-lift for standard cars. A service truck when you only need a jump or a tire change. Tell us what you drive and we match the right towing setup.

One request, no phone tree

Book in the app, on the website or by phone. Your location, vehicle and service go to dispatch in a single request, so you don't repeat your story to a chain of call centers.

Where We Help Drivers in Illinois

Tow-Tow takes roadside requests from across Illinois and matches each one with the nearest available partner operator. Enter your ZIP code in the request form to see what can be dispatched to you and what it will cost before you commit.

The request works the same wherever you're stopped: a Chicago expressway shoulder, a suburban office lot, a downstate interstate exit, a college-town side street or your own driveway.

Service availability can vary by location, time of day, weather, traffic and how many operators are working nearby. In rural parts of the state, operators may have farther to travel.

Traveling beyond Illinois? See every state we serve.

Broke Down in Illinois? What to Do First

Illinois has its own rules and public programs for stranded drivers. Knowing which one applies to your road can save time, and sometimes the cost of a tow.

1. Get out of the travel lanes if you can

If a crash damaged only vehicles and nobody is hurt, Illinois law lets you move to the shoulder, an exit ramp, a frontage road or a nearby cross street before exchanging information. If anyone is injured, or a vehicle is stuck in a travel lane, call 911 first.

2. Turn on your hazard lights

Illinois' Move Over law, known as Scott's Law, requires drivers approaching a stopped vehicle with its hazards on to change lanes, or slow down when they can't. Fines start at $250. On a busy shoulder, the Tollway advises staying inside your vehicle until help arrives.

3. Approve any tow before it happens

Illinois towing rules require that you authorize a tow from a crash or breakdown scene, and that the tower discloses charges first. Be cautious of trucks that show up when nobody called them. If police are directing a tow because a vehicle is blocking traffic, follow their instructions. With Tow-Tow, you approve the quote before an operator is dispatched.

4. Pack for the season

The Tollway runs extra round-the-clock patrols when temperatures or wind chills drop below zero, and again during heat waves. From November through March, keep a charged phone, blankets, water, jumper cables and a flashlight in the car, and keep your tank at least half full. In summer, check tire pressure before long trips.

Frequently Asked Questions

Use the Tow-Tow app, the request form on this page, or call (248) 835-7310. Choose your service, enter your ZIP code and exact location, and add your vehicle details. You'll see a quote and an estimated arrival time. Once you approve, a nearby partner operator is dispatched.

It depends on where you are, traffic, weather, demand and how close the nearest available operator is. Help usually travels farther in rural areas than in the Chicago suburbs. You'll see an estimated arrival time before you approve the job, and you can track the operator in the app.

The price depends on the service, distance, your vehicle and your location. A jump-start costs less than a long-distance flatbed tow. Tow-Tow shows the full quote before anyone is dispatched, and there's no membership or annual fee to pay on top.

Dial *999 for the Tollway's roadside assistance and stay in your vehicle with your hazards on. Tollway crews can help on the spot or move you out of traffic. If you then need your car taken to a specific mechanic, request a tow through Tow-Tow once you're off the Tollway.

Yes. A battery boost gets a cold-weakened battery going wherever you're parked, and snow and mud recovery winches your vehicle out of a snowbank or ditch. If the battery won't hold a charge or the car is damaged, the operator can tow it instead. If anyone is hurt or you're blocking traffic, call 911 first.

Still have a question? Contact Tow-Tow

Stuck Somewhere in Illinois? Request Help Now.

Tell us where you are and what happened. We'll match you with an available operator nearby and show you the price before anyone is dispatched, day or night.

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