Stuck on I-40, a Charlotte off-ramp or a mountain back road? Request a tow, jump-start, tire change, lockout help or fuel delivery from your phone. Share your location, choose the service and get connected with an available roadside provider near you.
Statewide roadside help
North Carolina packs a lot of driving into one state. Commuters crawl through Charlotte and the Triangle at rush hour. Freight and road-trippers run I-95 and I-85 end to end. Weekend traffic climbs toward Boone and Asheville or heads east to Wilmington and the Outer Banks.
That mix produces the same handful of problems again and again: a battery that quits on a cold mountain morning, a tire lost to debris on the interstate, keys locked in the car at a rest stop, or a tank that runs dry on a long rural stretch between exits.
Tow-Tow puts the fix in one place. Open the app, share where you are and tell us what happened. We connect you with an available roadside provider for a tow or on-the-spot help, so you are not searching for numbers on the shoulder of a busy highway.
Services
Pick the problem, and we'll match you with a provider equipped for it.
Your car won't move, or it isn't safe to drive. Request a tow to a repair shop, dealership or home address of your choice. Useful when a breakdown on I-40 or I-85 leaves you on a narrow shoulder with fast traffic beside you.
Request a Tow →Potholes, road debris and curbs take out tires every day. A provider can come to you and swap the flat for your spare, so you can drive on to a tire shop instead of attempting a change beside moving traffic.
Get Tire Help →Cold snaps in the mountains and Piedmont, and summer heat everywhere else, are hard on batteries. Request a jump-start and get the engine running without hunting for a stranger with cables.
Get a Jump-Start →Keys locked inside at a trailhead, a gas station or a beach access lot? A lockout provider can help you get back into your vehicle without breaking a window.
Get Lockout Help →Some stretches of rural North Carolina run long between exits. If your tank runs dry, request enough fuel to get you to the nearest station.
Request Fuel →After an engine failure or a minor crash, the priority is getting the vehicle off the road and somewhere safe. Request a tow and tell us what happened, so the right truck is sent.
Get Help Now →Why Tow-Tow
Breakdowns don't wait for business hours. Tow-Tow takes requests 24/7, whether it's a dead battery before a 6 a.m. commute or a flat on the drive home from the coast late on a Sunday.
Towing, tires, batteries, lockouts, fuel and breakdowns all start from the same request screen. You don't need to work out which kind of company to call while you're standing on the shoulder.
Service details and pricing information are shown in the app before you confirm, and payment is handled securely in the app. No cash scramble at the roadside.
Your phone shares your position, so you don't have to describe an unfamiliar stretch of highway. That matters on long rural roads, mountain routes and multi-lane interchanges where landmarks are hard to describe.
Coverage
Tow-Tow connects drivers with roadside providers, so there's no single office to drive to. Requests are matched with an available provider near your location. Here is where North Carolina drivers most often need us.
Dense commuter traffic and busy interchanges
Raleigh, Durham and Chapel Hill: rush-hour beltline traffic and fast suburban growth
Greensboro, Winston-Salem and High Point: freight corridors and the shared I-40/I-85 stretch
Asheville and Boone: steep grades, winter ice and scenic weekend traffic
Fayetteville, Rocky Mount and Wilson: long-distance through traffic
Wilmington, the Outer Banks and the Crystal Coast: seasonal beach traffic and storm closures
Service availability can vary by location, time of day, weather, traffic and how many providers are nearby. Enter your location in the app to check availability where you are.
Driving out of state? See all Tow-Tow locations.
Know before you go
From the Blue Ridge to the barrier islands, North Carolina throws different problems at drivers depending on where and when you're on the road.
I-40 runs the full width of the state, and for about 31 miles between Greensboro and Hillsborough it carries I-85 traffic too. Around Charlotte, the I-77, I-85 and I-485 interchanges stay congested well beyond rush hour. A stall in these stretches puts you beside heavy truck traffic, so get as far onto the shoulder as you can and stay buckled in while you wait.
Long climbs and descents on I-26, I-40 and US 421 strain brakes, cooling systems and batteries. When winter storms hit, the mountains, foothills and the Piedmont north of I-85 usually take the worst of the snow and ice. Bridges, overpasses and shaded curves can freeze even when the road ahead looks clear. In the Pigeon River Gorge near the Tennessee line, I-40 has run with narrowed lanes and lower speed limits during repairs from Hurricane Helene, which leaves little room to pull over.
Hurricane season runs June 1 through November 30. Nor'easters and even high tides can wash sand and water over NC 12 on the Outer Banks and close it. Summer weekends add heavy traffic on routes like US 17, US 64 and I-40 toward Wilmington. Before a coastal or mountain drive, check conditions on DriveNC.gov or by calling 511.
FAQ
You can submit a request at any hour, any day. Whether a provider is available right away depends on where you are, the time and how many providers are working nearby. Rural areas and severe weather can mean fewer options.
Cost depends on the service, your vehicle and, for tows, the distance to your destination. Tow-Tow shows pricing information in the app before you confirm, so you can review it before anyone is sent.
Pull fully onto the shoulder, turn on your hazards and stay buckled in if traffic is heavy. Call 911 if anyone is injured or your vehicle is blocking a lane. Then request help and include the exit or mile marker and your direction of travel.
You can request help in any weather. During major storms, though, roads may be closed and providers may hold off until conditions are safe. When officials ask drivers to stay off the roads, it's safer to wait. Check DriveNC.gov or call 511 for closures.
Yes. The Tow-Tow app is free on the App Store. It lets you book a service, share your location, follow your provider and pay securely, all from your phone.
Get help now
Get somewhere safe, turn on your hazards and send your request. Tow-Tow connects you with an available provider for a tow, jump-start, tire change, lockout or fuel, from the mountains to the coast.
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