Dead battery in a commuter lot, a pothole flat on Route 1, or a car stuck after a snowstorm? Request towing or roadside help through the Tow-Tow app or website. You'll see and approve your price before an operator is dispatched, then track them on the way to you.
You'll see the price before anyone is dispatched.
Who We Are
New Jersey packs a lot of driving into a small state: rush-hour crawls toward the Hudson River crossings and Philadelphia, stop-and-go state highways lined with jughandles and shopping centers, summer weekends on the way to the Shore, and winter mornings that start with ice on the windshield. Breakdowns here rarely happen somewhere convenient.
Tow-Tow is a request platform that connects you with vetted roadside and towing service operators near you. Tell us where you are and what happened - a dead battery, a flat, keys locked inside, an empty tank, a car stuck in snow, or a vehicle that needs a tow - and we match your request with an available operator nearby.
You approve the price for that job before anyone is dispatched, then follow your operator's progress in real time.
Fast. Reliable. Affordable.
What We Offer
Six common problems, one request form. Pick the closest match and add a note if your situation is different.
Engine trouble on Route 22, or a car that stalled and won't restart? Request a tow to your home, your mechanic or a repair shop. Tell us your vehicle type so the right truck comes: flatbed for AWD, low-clearance or damaged cars. After a crash, request accident pickup to a body shop or insurer-approved yard.
New Jersey's freeze-thaw winters leave potholes behind every spring, and a bad one can flatten a tire or bend a rim in a second. Pull off somewhere safe and request a tire change. An operator mounts your spare so you can drive to a tire shop. No usable spare? Ask for a tow instead.
Cold snaps drain weak batteries, and so does a full day parked at a train station lot with an interior light left on. A battery boost gets you started where you are: a driveway, a garage level or a commuter lot. If the car won't hold a charge, request a tow from the same app.
Keys on the seat and every door locked, at a beach lot, the gym or your own driveway? Request lockout service and an operator will work to get you back inside safely. Keep your ID handy in case the operator needs to confirm the car is yours.
Shore traffic on a summer Friday can burn more fuel than you planned for. If you run dry, request fuel delivery: an operator brings regular gasoline or diesel, enough to reach the nearest station. Choose the right fuel type when you book, since the wrong one can damage your engine.
A nor'easter can leave side streets unplowed and cars wedged against snowbanks, and a soft shoulder can swallow a tire after heavy rain. Request a winch-out and an operator pulls your vehicle back onto firm ground. If it can't be driven afterward, have it towed to your destination.
Simple Process
Why Tow-Tow
Your quote appears before an operator is sent, and nothing moves until you approve it. You know what a jump-start or a tow to your mechanic will cost while you're still sitting in the car, not when the truck is pulling away.
Every operator on the platform passes a background check, licensing verification and an equipment inspection before taking jobs, and carries commercial liability coverage. You get a checked professional, not whoever answered a roadside phone number.
Breakdowns don't keep business hours, and neither do requests. Book at 2 a.m. after a late shift in the city, or on Thanksgiving morning when your usual shop is closed.
Not sure whether you need a jump or a tow? Describe the problem and pick the closest match. Towing, tire changes, battery boosts, lockouts, fuel delivery and snow or mud recovery all start from the same request.
Track your operator's location and estimated arrival from your phone. On a cold night, that means waiting somewhere warm and safe until the truck is actually close, instead of guessing from the roadside.
Flatbed for all-wheel-drive, luxury, low-clearance or damaged vehicles; wheel-lift for many standard cars; a service vehicle when no tow is needed. The vehicle details you enter decide what gets sent.
Coverage
New Jersey is one of the states Tow-Tow currently serves. Each request is matched with available operators near the location you enter, so drop a pin or type your address to check availability before you book.
Commuter traffic on I-80, I-280, Route 3, Route 4 and Route 17 toward the Hudson River crossings, plus tight street parking in Hudson and Essex counties. Request jump-starts, lockout help, or a tow out of a garage or curbside spot.
Route 1, Route 18, I-287 and US 9, with stop-and-go traffic, busy retail lots and plenty of jughandle turns. Request tire changes, battery boosts and tows to your mechanic.
Route 35, Route 37, Route 72 and US 9 through Monmouth, Ocean, Atlantic and Cape May counties, with heavy summer weekend traffic. Request fuel delivery, lockout help at beach lots, and tows home after a trip.
I-295, Route 42 and Route 55 toward Philadelphia and the southern Shore, with long stretches through the Pinelands. Request help at home, at work or on a back road, and see your quote before anyone drives out.
Service availability can vary by location, time of day, traffic, weather and how many operators are nearby. Tow-Tow does not run local offices in the state; help comes from vetted operators in our partner network.
Driving out of state? See all the areas Tow-Tow serves, including Staten Island and Brooklyn in New York.
Breakdown Checklist
A few steps in the first minutes make waiting safer and help easier to send. Do them in this order.
If the car still moves, get as far from traffic as you can. Busy state highways like Routes 1, 17 and 22 are lined with store driveways and have narrow shoulders in places, so a parking lot or side street is often safer. Turn on your hazard lights. Under New Jersey's Move Over law, passing drivers must change lanes or slow down for a disabled vehicle displaying them.
On a highway shoulder, stay in the car with your seat belt on, and don't walk along the road or stand between vehicles. After snow, clear the tailpipe before running the engine for heat. If there's smoke or a fire, or your car is stuck in a live lane, get well away from traffic and call 911.
On New Jersey highways, the exit number or milepost is the quickest way to say where you are. Note the route, your direction and the nearest exit, milepost or cross street. In a parking garage, add the level and mention a low ceiling, so the operator brings equipment that fits. With location services on, the app drops the pin for you.
A couple of details decide whether you need a jump-start, a tire change or a tow. Clicking or a dark dashboard often points to the battery. A car that cranks but won't start, smoke, a leak or a flashing warning light usually means a tow. Add your make and model, and whether it's all-wheel drive, so the right truck is sent.
These toll roads use roadside providers assigned by the NJ Turnpike Authority, so call their roadside line first (numbers in the FAQ below). If your car is taken to an authorized garage, request a Tow-Tow tow from there to your home or mechanic.
Common Questions
Use the Tow-Tow app or the Request Service form on this page. Pick the service you need, share your location (on a highway, add the route, direction and nearest exit or milepost) and enter your vehicle details. You'll see a quote before anyone is dispatched. Approve it, then track your operator until they arrive.
Yes. You can request help at any hour, including nights, weekends and holidays. Requests are matched with operators near your location, so how quickly one accepts can vary with the area, the time and how busy it is. If you're somewhere remote late at night, request help as soon as you're safely stopped.
It depends on your location, traffic, weather, demand and which operators are available nearby. A snowstorm or a summer Friday near the Shore can slow things down. Once an operator accepts your request, you'll see an estimated arrival time and can follow their location live.
The price depends on the service, your vehicle, the tow distance, and the time and place of the request. A long flatbed tow costs more than a jump-start in your driveway. Tow-Tow shows you a quote before any operator is dispatched, and you decide whether to accept it. Nothing is sent until you approve.
On the NJ Turnpike and Garden State Parkway, roadside service comes from authorized providers sent by the NJ Turnpike Authority. Call 833-TPK-4AID on the Turnpike or 833-GSP-4AID on the Parkway, or 911 in an emergency. If your car is towed to an authorized garage and you want it moved home or to your mechanic, request a Tow-Tow tow from there.
From a dead battery in a parking garage to a tow after a breakdown on Route 9, it starts with one request. Tell us where you are and what happened, approve your price, and track your operator from request to arrival, any hour of the day.
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